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CEO Forum

AUTHOR ENTRY
Markus Krättli
15.04.09		 ÖKK is clever and straightforward. Then why do you appoint obtrusive call centre agents?
Stefan Schena
16.04.09		 The contact over the call centre gives us the opportunity to advise our customers personally without them having to come to one of our branch offices. Our call centres comply with quality standards.

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