Private Clients

Free-of-charge hotline
0800 838 000

Corporate Clients

Free-of-charge hotline
0800 822 022

Emergencies abroad

+41 41 210 44 88

medical advice

Round-the-clock
0844 655 655 (local rate)

Telemedical service

For CASAMED 24 policyholders
0848 227 224 (local rate)

Excellent: ÖKK's quality

Our current awards and certificates:
Comparis 2019

Comparis.ch 2019

Silver for ÖKK: its customers’ high levels of satisfaction also continued through 2019. The commitment and quality demonstrated by ÖKK were particularly well received.

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Satisfaction survey: ÖKK making a leap ahead

How happy are customers with the clarity of the information provided, how benefits are processed and customer service in general? ÖKK gets top marks in all of these things!

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Moneyland 2019: very good

moneyland.ch 2019

moneyland.ch is a leading comparison portal for Swiss banks and insurers. In the survey about health insurance companies carried out in 2019 ÖKK achieved the fourth place.

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Help Award 2019

help.ch 2019

The Swiss comparison platform Krankenversicherung.ch, together with HELP.CH your e-guide ®, rated the various Swiss health insurers. With a rating of 5.3, ÖKK achieved 3rd place.

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ÖKK customers are particularly satisfied

In the latest survey carried out by the market research institute amPuls, ÖKK scored well when it came to its friendly staff and short waiting times.

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Verivox 2016 survey

Satisfied customers: 1st place for ÖKK in the survey carried out by the Verivox comparison portal. ÖKK customers really value the friendliness and willingness to help of its employees.

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Great place to work

Certified training company – Great Place to work

As a newly crowned “certified training company”, ÖKK is extremely popular with its apprentices. This was recently confirmed by the survey carried out by the independent and international “Great Place to work” foundation.

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Swiss Arbeitgeber Award 2018

ÖKK was seventh in the category of “medium-sized company with 250 to 999 employees”.

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Certified data protection

ÖKK places great emphasis on treating its customers’ data with great care. This data is subject to correspondingly strong security measures, as confirmed by the Swiss Association for Quality and Management Systems with its Data Protection Certification.

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Our guiding principles - our path

How do we realise our vision? What is our overarching purpose and which values define us? You can find out the answers to these questions in our guiding principles.

ÖKK guiding principles

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