I'll admit that I thought the same, that working at a health insurer would be somewhat boring and a little uptight. But my colleagues and the casual atmosphere helped eliminate these preconceptions. After having now worked in the industry for six months, I have to say that I was wrong.
As part of my Bachelor's thesis, I recently carried out a brief survey on passers-by. I asked them what the first thing that came to mind was when they thought about health insurers. There were of course a wide variety of responses, from "a good social institution" to "annoying phone calls", "it costs too much" and "no idea".
In my personal life as well, when I told people that I was doing an internship at a health insurer I was frequently met with quizzical looks and surprised faces. "You working at a health insurer – I can't imagine that. Surely that's not a great match for you," was the general sentiment. And for all of you who'd like to know what it's like: