Telemedicine is medical advice provided remotely. The doctor and patient do not meet in person, but are connected with each other via telephone, an online chat or a video link. The experienced doctors from Medgate, the independent telemedicine provider, can be contacted at all times, no matter where you are. The doctor makes a diagnosis by asking specific questions and listening to the replies, before determining the treatment required together with you.
As an ÖKK customer, you can be at ease around the clock. Whether you develop physical problems in the middle of the night, you have a general medical question or you are unsure about whether you need to see a doctor, Medgate will provide you with advice, recommendations and medical help day and night.
You can contact the Medgate doctors at any time on 0844 655 655 or easily via the Medgate app.
There are many advantages:
When: around the clock, seven days a week
It is really straightforward.
Thanks to the Medgate app, your doctor is there for you at all times, no matter where you are. Get started by downloading the Medgate app from the App Store or Google Play:
The app meets all the latest data protection requirements. Data is sent on an encrypted basis and is password-protected to prevent access by third parties. Users have to identify themselves using a piece of ID and their insurance card in order to have full use of the app.
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