The app’s various functions make it easier for you to deal with your insurance documents.
No matter whether you want to check your insurance cover, submit a doctor’s bill or get in touch with ÖKK, the app makes everything easier and clearer.
How you benefit at a glance:
− You can check your insurance cover at any time.
− Scan and submit your doctor’s bills online
− You always have all your policies as well as benefit statements for the whole family at hand.
− Direct contact with ÖKK
I can’t register using my policyholder number; why not?
When registering, the following error message appears: “Invalid format”.
After registering, I did not receive an SMS code.
What information do I need to register?
Who / How many people in my family can register for the app?
After logging in, I did not receive an SMS code.
I can no longer log in to the app with my user name and password.
What do I do if I get a new device?
How can I register a new mobile phone number?
Why is my invoice not being automatically scanned?
I have forgotten to send in a scanned invoice.
Why can’t I submit a particular invoice?
Can I submit lots of invoices at the same time?
Where can I see whether the invoices have been sent?
Why can I not see the camera symbol when I want to scan some invoices?
Can I scan in invoices for the whole family?
How are my invoices processed after being submitted? Are they archived somewhere or are they destroyed?
Can I submit queries on behalf of the whole family?
Will my data be lost if I delete the app?
Is my data secure while being transmitted?
Who can I contact if I have any other problems with the app?
Where do I find the ÖKK app?
Do I need a certain operating system to use the app?
To the offer