The Medgate tele-general practitioner is a digitally networked, fast, flexible and cost-efficient alternative to a physical GP.
Tele-general practitioners – advantages
Guaranteed access to the general practitioner model if your previous GP relocates or retires
(Tele-)general practitioner can be changed during the year, with effect from the next month
Available around the clock from any location
Insured persons receive recommendations on health promotion and prevention that are tailored to their situation
How will the tele-general practitioner get to know me?
To enable the tele-GP to provide you with optimal care, there is a structured onboarding process:
- Health questionnaire: once your insurance cover has commenced, you will be sent a questionnaire by post for recording relevant medical information in an external questionnaire tool (e.g. pre-existing illnesses, medications, allergies, current state of health).
- Follow-up consultation: if further information is required, an optional, free-of-charge initial consultation will be held with your tele-general practitioner.
Frequently asked questions
Fill in the form and send us your data. We will make the changes and send you your new policy. You can switch GP from the first day of the next month.
The tele-GP model is suitable for you if you still wish to have a personal first point of contact, and one that is available around the clock from any location.
The tele-general practitioner will discuss your medical questions with you by video or telephone call.
If necessary, the tele-GP will issue a prescription that can be collected from a pharmacy or delivered to your home by an online pharmacy.
Insured persons can save their desired tele-general practitioner in the Medgate app in order to speak to this tele-GP if they are available. If the requested tele-GP is not working that day, another tele-GP will be assigned to you – just like in a group practice.
If physical tests are required, the Medgate tele-general practitioner can appoint a partner pharmacy to perform them. The process is as follows:
- Referral: the tele-general practitioner issues a medical prescription for the required tests (e.g. vital signs, blood test).
- Visit to the pharmacy: the insured person goes to the Medgate partner pharmacy with the medical prescription.
- Check-up: the pharmacist performs the required tests (e.g. blood pressure, blood glucose, POC analysis) and books a follow-up appointment with a Medgate doctor for the insured person.
- Assessment: the Medgate doctor receives the test results and decides on what to do next.
