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Get in touch with ÖKK

Do you have any questions, are you interested in our products or would you like an appointment at one of our agencies? Then get in touch with us here.

Contact with ÖKK
Medical queries
Information and services

Always there to help, the Graubünden way: your contact with ÖKK

Find an agency

ÖKK agency in your area

Contact customer service (calls from Switzerland – free of charge)

0800 838 000, Monday to Friday 08:00 - 18:00

Contact customer service (calls from abroad)

+41 58 456 10 00, Monday to Friday 08:00 - 18:00

Contact form

For written queries or to arrange an appointment

There for you, the Graubünden way. Medical advice around the clock.

Round-the-clock medical advice

0844 655 655, Medgate

Medgate for ÖKK CASAMED 24 and ÖKK CASAMED SELECT policyholders

0848 227 224, Medgate telemedical service

Round-the-clock medical advice

Medgate App

Emergencies abroad

+41 41 210 44 88

Information, services and further contacts

Personal information

Whether making changes to your address or name, or entering new account and payment details, you can change your data at ÖKK here.

Change your data 

Change insurance

Do you want to increase or decrease your deductible, change your general practitioner or include/exclude accident insurance? let us know what you want to change

Make changes now 

Documents for private clients

Order the insurance conditions for our range of products free of charge or view them online as PDF documents.

Download or order documents 

Find an ÖKK agency in your area

Close to customers, the Graubünden way – at 30 agencies across Switzerland. We will gladly take the time for you and provide you with personalised advice.

Search for an agency 

Contact the company

Do you have any questions about ÖKK as a company? Then you can ask us here.

Contact ÖKK 

Reliable, the Graubünden way. Manage insurance data securely with myÖKK.

Frau hält Smartphone in der Hand
myÖKK – digital solutions, the Graubünden way

Submitting invoices, checking data or showing your insurance card: with myÖKK, you can take care of all insurance matters quickly and easily.

Install now 

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Medical advice around the clock

There for you, the Graubünden way: get free-of-charge medical advice at any time and anywhere, thanks to Medgate, the independent telemedicine provider.

Find out more about Medgate