Topics and knowledge: Review

Be careful of unprofessional brokers

Customers often contact us telling us how someone from ÖKK has called them offering to help reduce their health insurance premiums. On closer inspection, however, it turns out that these are dubious brokers that do not have any contract with ÖKK.

1 Min.

Review

Environmental levies on premium invoices

The Swiss government charges environmental levies on polluting substances. This money is redistributed to the general public via health insurers.

2 Min.

Review

Changing or terminating health insurance

Would you like to change your basic insurance or terminate a supplementary insurance policy? Here you can find out the best way to do it and the deadlines you need to be aware of.

3 Min.

Review

What are the deductible and excess?

Everyone living in Switzerland requires health insurance and must contribute towards the costs of treatment. This is done via the deductible and excess. What is a deductible and how does it differ from the excess? We will explain.

3 Min.

Review

What is basic insurance?

Basic health insurance is one of the most important social insurance schemes in Switzerland. What does it include? Where does the idea come from? What is the solidarity principle?

3 Min.

Review

How does the general practitioner model work?

General practitioner models are a cost-effective alternative to having a free choice of doctor under basic insurance. Here you can find answers to the most important questions.

5 Min.

Review

How much does ÖKK pay towards my glasses and contact lenses?

At ÖKK, adults and children benefit from extremely good benefits related to glasses lenses and contact lenses. Here is a practical overview of the benefits.

2 Min.

Review

Medication – who pays for what?

Here you can find out which medication is covered by basic insurance and which is paid for by supplementary insurance. There are also useful tips on how to save money on medication.

2 Min.

Review

How to make reimbursement claims

Where do I send my reimbursement claim to? Do I have to pay the invoice in advance? And how do I check my doctor’s bill? You can find all the answers here.

3 Min.

Review

Waiting period

What is a qualifying period? What do I need to know? What qualifying periods apply for ÖKK customers? Get the most important answers about qualifying periods here.

1 Min.